Last updated: July 1, 2026
These Terms of Service ("Terms") are a binding agreement between you ("you", "Customer") and DataVec, Inc., a Delaware corporation ("DataVec", "we", "us", "our"). They govern your access to and use of the DataVec websites, the developer console at console.datavec.com, our APIs, and the hosting platform and related services we make available (together, the "Services").
By creating an account, clicking "I agree," or using the Services, you accept these Terms. If you are entering into these Terms on behalf of a company or other organization, you represent that you have authority to bind that entity, and "you" refers to that entity.
If you and DataVec have signed a separate written Master Service Agreement (the "MSA"), that agreement governs and controls over any conflict with these Terms for the Services it covers.
DataVec is a hosting platform that runs your web applications, Web Worker–style handlers, static sites, and API services on our runtime, and provides related capabilities such as managed data storage, object storage, message/mail handling, streaming, custom domains, and TLS. Features, limits, and availability may change over time. We may add, modify, or discontinue features, but we will not materially reduce the core functionality of a paid plan during a paid term without notice.
2.1 Eligibility. You must be at least 18 years old and able to form a binding contract. The Services are not directed to children, and you may not use them if you are barred from doing so under applicable law.
2.2 Registration. You must provide accurate, complete account information and keep it current. You are responsible for all activity under your account and for maintaining the confidentiality of your credentials, API tokens, and keys.
2.3 Security of your account. Notify us promptly at security@datavec.com of any suspected unauthorized access to or use of your account. We are not liable for losses caused by unauthorized use of your account that you could have prevented with reasonable care.
3.1 Definition. "Customer Content" means the code, configuration, data, files, media, database records, messages, domain names, and other materials that you or your end users upload to, deploy on, generate through, or transmit via the Services.
3.2 Ownership. As between you and DataVec, you retain all right, title, and interest in and to your Customer Content. We claim no ownership of it.
3.3 License to us. You grant DataVec a worldwide, non-exclusive, royalty-free license to host, copy, transmit, cache, display, and process Customer Content solely as necessary to provide, secure, maintain, and improve the Services, to prevent or address technical or security problems, and as otherwise instructed by you. This license ends when the Customer Content is deleted from the Services, except for residual copies in routine backups retained for a limited period and copies we must keep to comply with law.
3.4 Your responsibility. You are solely responsible for your Customer Content and your applications, including their lawfulness, accuracy, and the way they collect, use, and secure end-user data. You represent that you have all rights necessary to provide the Customer Content and to grant the license above, and that your Customer Content and its use through the Services do not violate these Terms, applicable law, or the rights of any third party.
3.5 Where you are a data controller. For personal data contained in Customer Content that DataVec processes on your behalf, you are the controller (or equivalent) and DataVec is the processor. That processing is governed by our Data Processing Addendum ("DPA"), which is incorporated into these Terms by reference and applies where GDPR, UK GDPR, the CCPA/CPRA, or similar laws apply.
The Services run on third-party cloud infrastructure, and DataVec's ability to operate depends on compliance with those providers' policies. This Acceptable Use Policy reflects that. You agree not to, and not to permit any User, end user, or third party to, use the Services to:
Unlawful, harmful, and abusive content.
Malware and security abuse.
Network abuse.
Email.
Cryptocurrency, AI, and other misuse.
4.1 Your users and downstream compliance. You are responsible for all use of the Services under your account, including by your Users and by the end users of the applications you deploy, as if it were your own conduct. You must ensure that the end users of your applications are bound by terms of use no less protective than this Acceptable Use Policy, and you must promptly investigate and address abuse originating from your applications.
4.2 Compliance with our infrastructure providers. You will comply with the acceptable use and other policies of DataVec's third-party infrastructure providers (identified in or referenced by our subprocessor list) to the extent they apply to your use of the Services. Because our ability to provide the Services depends on those providers, we may suspend, throttle, disable, quarantine, or remove any workload, content, or traffic as reasonably necessary to comply with a provider's acceptable use policy or a lawful provider directive, or to prevent our infrastructure, accounts, or IP addresses from being suspended or blocklisted. Where practicable we will give you notice and an opportunity to cure; where the risk requires it, we may act immediately and notify you afterward.
We may publish an updated Acceptable Use Policy with additional detail; it forms part of these Terms. If your use threatens the security, availability, or integrity of the Services or others, we may take action under Section 9.
5.1 Plans and charges. Paid Services are billed according to the plan and prices shown at sign-up or in your order, typically as a recurring per-service subscription. By subscribing you authorize us and our payment processor to charge your payment method for all fees for the current and each renewal term.
5.2 Payment processor. Payments are processed by Stripe, Inc. Your use of payment features is also subject to Stripe's terms. We do not store full payment-card numbers.
5.3 Renewal and cancellation. Subscriptions renew automatically for successive terms at the then-current price unless cancelled before the renewal date through the Console. Cancellation takes effect at the end of the current billing term; the Services remain available until then.
5.4 Refunds. Except where required by law or expressly stated in your plan, fees are non-refundable and there are no refunds or credits for partial periods, unused capacity, or downgrades.
5.5 Overages and changes. Where a plan includes usage-based components, you are responsible for charges arising from your usage, including usage by your end users and applications. We may change prices for future terms with at least 30 days' notice; changes do not affect the current paid term.
5.6 Late and failed payments. If a charge fails or an invoice is overdue, we may suspend the affected Services after notice. Overdue amounts may accrue interest at the lower of 1.5% per month or the maximum rate permitted by law.
5.7 Taxes. Fees are exclusive of taxes. You are responsible for all sales, use, VAT, GST, and similar taxes (other than taxes on our net income). If we are required to collect such taxes, we will add them to your invoice.
We may offer trials, promotional credits, sandbox access, or beta/early-access features. These are provided "as is," may be modified or withdrawn at any time, may have reduced or no support, and may carry different or additional terms disclosed when offered. Beta features are not guaranteed to become generally available.
7.1 Our IP. The Services, including our runtime, software, documentation, APIs, and the look and feel of our sites, and all related intellectual property, are and remain the property of DataVec and its licensors. Except for the limited right to use the Services under these Terms, no rights are granted to you by implication or otherwise. "DataVec" and our logos are our trademarks; you may not use them without permission except to accurately identify DataVec as your provider.
7.2 Open-source and third-party components. The Services may include open-source or third-party components licensed under their own terms, which control for those components.
7.3 Feedback. If you give us suggestions or feedback, you grant us a perpetual, irrevocable, royalty-free license to use it without restriction or obligation to you.
The Services may interoperate with or route to third-party services (for example, payment processing, cloud infrastructure, DNS and certificate authorities, email delivery, or AI model endpoints you configure). We are not responsible for third-party services, and your use of them is at your own risk and subject to their terms. Where you configure an outbound integration (such as a model endpoint or upstream API), you are responsible for that integration and for any data you send to it. The Services are hosted on third-party cloud infrastructure, and your use of the Services is also subject to those providers' applicable acceptable use policies as described in Section 4.2.
9.1 By you. You may stop using the Services and cancel your subscriptions at any time through the Console.
9.2 By us. We may suspend or terminate your access to all or part of the Services, with or without notice depending on the circumstances, if: (a) you materially breach these Terms (including the Acceptable Use Policy) and, where the breach is curable, do not cure it within a reasonable time after notice; (b) your account is overdue; (c) your use poses a security, legal, or operational risk to us, the Services, or others; (d) we are required to do so by law; or (e) a third-party infrastructure provider requires it, or your use violates such a provider's acceptable use policy.
9.3 Effect of termination. On termination, your right to use the Services ends. We will make Customer Content available for export for a limited period (typically 30 days) unless prohibited by law or unless termination is for illegal content or a serious breach, after which we may delete it. Sections that by their nature should survive (including Sections 3.2, 5, 7, 10, 11, 12, 13, and 15) survive termination.
10.1 Limited commitment. We will provide the Services with reasonable skill and care and substantially as described in our documentation. Any service-level commitments are stated in your plan or in a separate SLA.
10.2 Disclaimer. EXCEPT AS EXPRESSLY STATED IN THESE TERMS OR A SIGNED AGREEMENT, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," AND DATAVEC DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTY THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT DATA WILL NOT BE LOST. YOU ARE RESPONSIBLE FOR MAINTAINING YOUR OWN BACKUPS OF CUSTOMER CONTENT.
11.1 Exclusion of indirect damages. TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, OR FOR LOST PROFITS, REVENUE, GOODWILL, OR DATA, ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY.
11.2 Cap. TO THE MAXIMUM EXTENT PERMITTED BY LAW, DATAVEC'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO DATAVEC FOR THE SERVICES IN THE THREE (3) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).
11.3 Exceptions. The limitations in this Section do not apply to your payment obligations, to either party's indemnification obligations, to your breach of Section 4 (Acceptable Use) or Section 7 (our IP), or to liability that cannot be limited under applicable law.
You will defend, indemnify, and hold harmless DataVec and its officers, employees, and agents from and against any third-party claim, and any resulting damages, losses, and reasonable costs (including reasonable attorneys' fees), arising out of or relating to (a) your Customer Content or applications, (b) your use of the Services, or (c) your breach of these Terms or violation of law or third-party rights.
13.1 Governing law. These Terms are governed by the laws of the State of Delaware, U.S.A., without regard to its conflict-of-laws rules, and excluding the U.N. Convention on Contracts for the International Sale of Goods.
13.2 Informal resolution. Before filing a claim, you agree to try to resolve the dispute informally by contacting legal@datavec.com; the parties will negotiate in good faith for at least 30 days.
13.3 Venue. The state and federal courts located in Delaware have exclusive jurisdiction over any dispute arising out of or relating to these Terms, and you consent to their jurisdiction and venue. Each party waives any right to a jury trial to the extent permitted by law.
13.4 Injunctive relief. Nothing in this Section prevents either party from seeking injunctive or other equitable relief in a court of competent jurisdiction for infringement or misuse of its intellectual property or confidential information.
We may update these Terms from time to time. If we make material changes, we will provide reasonable notice (for example, by email or through the Console) before they take effect. Your continued use of the Services after the effective date constitutes acceptance. If you do not agree, you must stop using the Services.
15.1 Entire agreement. These Terms (including the Acceptable Use Policy, Privacy Policy, and DPA incorporated by reference), together with any order or plan you accept, are the entire agreement between you and DataVec regarding the Services and supersede prior agreements on the subject, except a signed MSA which controls where applicable.
15.2 Assignment. You may not assign these Terms without our prior written consent. We may assign them to an affiliate or in connection with a merger, acquisition, or sale of assets.
15.3 Notices. We may give notices by email to your account address or through the Console. You may give notices to legal@datavec.com.
15.4 Force majeure. Neither party is liable for failure or delay caused by events beyond its reasonable control.
15.5 Severability; waiver. If any provision is unenforceable, the rest remain in effect. A failure to enforce a provision is not a waiver.
15.6 Independent contractors. The parties are independent contractors; these Terms create no partnership, agency, or employment relationship.
15.7 Export and sanctions. You represent that you are not located in, and will not use the Services in, a jurisdiction subject to comprehensive U.S. sanctions, and that you are not a restricted or denied party under applicable export-control and sanctions laws.
DataVec, Inc. — legal@datavec.com · hello@datavec.com
14807 257th Ave SE, Monroe, WA 98272, USA
Questions about these terms? Contact legal@datavec.com.